Shipping Policy
General Shipping Information
- Shipping Areas: We currently ship to all over India.
- Shipping Costs: Shipping costs vary depending on the weight, size, and destination of your order. You can view the estimated shipping cost during the checkout process.
- Delivery Times: Delivery times may vary depending on your location and the availability of products. We strive to process and ship orders as quickly as possible.
Order Processing
- Processing Time: We typically process orders within 12 hours .
- Order Tracking: You will receive a tracking number once your order has been shipped. You can use this number to track the status of your delivery.
Shipping Methods
- Standard Shipping: We offer standard shipping options that provide a reliable and affordable way to receive your orders.
- Expedited Shipping: For faster delivery, we may offer expedited shipping options at an additional cost. Please note that expedited shipping does not guarantee delivery on a specific date.
Shipping Restrictions
- Prohibited Items: We cannot ship certain items, such as hazardous materials, perishable goods, or items that violate local or international laws.
- International Shipping: International shipping may be subject to customs duties, taxes, or other fees. These fees are the responsibility of the recipient.
Lost or Damaged Packages
- Lost Packages: If your package is lost, please contact our customer support team within [number] days of the expected delivery date. We will investigate the matter and take appropriate action.
- Damaged Packages: If your package arrives damaged, please inspect it carefully and contact our customer support team immediately. We may request that you provide photos of the damaged package.
Returns and Exchanges
Please refer to our Returns and Exchanges policy for detailed information on returning or exchanging items.
Contact Us
If you have any questions about our shipping policy, please contact our customer support team at [Accepted Payment Methods
We accept the following payment methods:
- Credit Cards: Visa, Mastercard, American Express, Discover, and other major credit cards.
- Debit Cards: Visa Debit, Mastercard Debit, and other major debit cards.
- Net Banking: Online banking transfers from supported banks.
- Digital Wallets: Popular digital wallets like Google Pay, Apple Pay, and Paytm.
- Cash on Delivery (COD): Available for selected locations and orders.
Payment Security
We employ industry-standard security measures to protect your payment information. All transactions are processed through secure payment gateways.
Additional Payment Terms
- Taxes: Applicable taxes will be added to your order total during checkout.
- Payment Authorization: We may require additional verification or authorization for certain orders, especially for large orders or new customers.
- Payment Declines: If your payment is declined, please verify the information provided and try again. You may need to contact your bank for assistance.
- Payment Disputes: If you have a payment dispute, please contact our customer support team for resolution.
Contact Us
If you have any questions about our payment policy, please contact our customer support team at [email protected]
Accepted Payment Methods
We accept the following payment methods:
- Credit Cards: Visa, Mastercard, American Express, Discover, and other major credit cards.
- Debit Cards: Visa Debit, Mastercard Debit, and other major debit cards.
- Net Banking: Online banking transfers from supported banks.
- Digital Wallets: Popular digital wallets like Google Pay, Apple Pay, and Paytm.
- Cash on Delivery (COD): Available for selected locations and orders.
Payment Security
We employ industry-standard security measures to protect your payment information. All transactions are processed through secure payment gateways.
Additional Payment Terms
- Taxes: Applicable taxes will be added to your order total during checkout.
- Payment Authorization: We may require additional verification or authorization for certain orders, especially for large orders or new customers.
- Payment Declines: If your payment is declined, please verify the information provided and try again. You may need to contact your bank for assistance.
- Payment Disputes: If you have a payment dispute, please contact our customer support team for resolution.
Contact Us
If you have any questions about our payment policy, please contact our customer support team at heavenscarro@gmail.com